Introduction & Consent
Your privacy matters to us. This Privacy Policy explains how Mondial Escape (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you access or use the Site. By using the Site, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of personal information:
Contact information: such as your name, email address, when you subscribe to our newsletter or contact us via a form.
Usage data: such as your IP address, browser type, device type, operating system, referral website, pages visited, time spent on pages, click‑throughs, and other log data.
Preferences: information about your travel interests (destinations, types of trips) if you provide them via forms or surveys.
Communications: any messages you send us (e.g., through contact form or email).
We do not intentionally collect sensitive personal information (such as race, religion, health data) unless you voluntarily provide it.
Use of Information
We use your information to:
provide, operate and maintain the Site;
send you newsletters, travel offers or updates if you subscribe (you may unsubscribe at any time);
improve our content, tailor travel insights, and personalise your experience;
analyse usage trends and gather demographic information;
respond to your inquiries or requests;
protect the Site and our users (e.g., detect fraud or misuse).
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, tracking pixels, and similar technologies to collect information about your interaction with the Site, such as pages viewed, links clicked, and time spent. You may set your browser to refuse cookies or alert you when cookies are being sent, but some features of the Site may not function properly without them.
Third‑Party Analytics and Advertising
We may engage third‑party analytics (e.g., Google Analytics) and advertising partners to monitor and analyse use of the Site, serve tailored ads, and report on traffic. These third‑parties have their own privacy policies which you should review.
Newsletter Policy
If you subscribe to our newsletter, we will collect your email address (and optionally your name). We will use this information to send you promotional content, travel inspiration, and updates. You can unsubscribe at any time by clicking the unsubscribe link provided in each email or by using the unsub‑option in your account/profile. After unsubscribing, we will cease sending you promotional emails, though you may still receive emails concerning your account or Site usage (if applicable).
Data Security
We implement reasonable technical, administrative and physical safeguards designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no system is entirely secure, and we cannot guarantee absolute security of your data.
Children’s Privacy
This Site is not directed at children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently done so, please contact us via the contact section of the Site so that we can delete the information.
Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes described above, unless a longer retention period is required or permitted by law.
User Rights
Depending on your jurisdiction, you may have rights regarding your personal information: to access, correct, update, delete or restrict its use, and to withdraw consent. If you wish to exercise such rights, please use the contact section of the Site. We will respond in a timely manner in accordance with applicable law.
Changes to This Policy
We may update this Privacy Policy at any time by posting the new version on the Site and updating the “Last updated” notice. Your continued use of the Site after such modifications will constitute your acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy, or wish to exercise your data‑rights, please use the contact section of the website.
